How & when do I get my money refunded for a return?

In the event of a return, we will refund the purchase price as quickly as possible, but at the latest after 14 days. The chargeback will be processed via the same payment method that you used for your order.

Salty Smlie will pay the return costs per order from an order value of €150.

Returns of bulky goods such as surfboards, wakebaords, kiteboards etc. are to be paid by the customer. To find a cost-effective solution for a return, please contact us. We will be happy to help you.