Promotional voucher vs. purchase voucher - What is the difference?

A promotional voucher is a gift from us or one of our partners. It is linked to conditions such as minimum purchase value and expiry date.

A purchase voucher is bought from us in the online shop and corresponds to the respective purchase value. Purchase vouchers are valid indefinitely.

Please note: Vouchers are excluded from return and payment! (this does not apply to the legal right of revocation for purchase vouchers).

The shipping of vouchers to Germany and Austria is free of charge.

Please also note that it is not possible to redeem a promotional voucher if you only have a purchase voucher in your shopping basket, as promotional vouchers cannot be redeemed on purchase vouchers.